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Privacy Policy

This Privacy Policy outlines EDUCAY LIMITED’s practices regarding collecting, processing, and protecting the personal data that users provide. EDUCAY LIMITED, registered at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom, registration number: 15678213, (referred to as “Lahavim,” “the Company,” “we,” or “us”), adheres to the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR). The Policy aims to comprehensively address user concerns about data privacy and security.


Please read this Privacy Policy carefully to understand how we collect information from you, how we use it, and how you can control our use of your information.

General Information

We reserve the right to amend this Privacy Policy to reflect changes in our data processing practices or regulatory requirements. Your continued use of the website following such changes constitutes acceptance of the revised Policy. We will notify you of significant changes via email, notices on the website, or other agreed-upon communication channels.

Information Use

At Lahavim, we prioritise the responsible and transparent use of information to ensure our users’ highest quality of service. We collect and process various types of data to maintain service excellence and continually enhance user experiences across our platform.


Upon logging into your Lahavim account, we may gather diverse information to understand better and serve your needs effectively. This includes recording internet communications to analyse user interactions and optimise website performance. Additionally, we collect technical details about the devices you use to access our platform, such as device identifiers and browser information, to tailor our services to your preferences and ensure compatibility.


Moreover, Lahavim records transaction details conducted through our platform, such as payment histories, to facilitate seamless and secure financial transactions for our users. We believe in open and effective communication with our users, so we engage with them through various channels, including calls, emails, and live chat services, to address inquiries and provide timely assistance.


In our commitment to delivering personalised experiences, Lahavim may also collect location information, including IP addresses, to customise content and services based on user preferences and geographical relevance. Additionally, any supplementary information submitted by users through comment sections, quizzes, or questionnaires further enriches our understanding of user preferences and requirements.


To ensure the integrity of our platform and protect against fraudulent activities, Lahavim collaborates with trusted third-party services to assess transactional risks associated with user payment methods and device usage. These proactive measures not only safeguard user interests but also uphold the credibility and reliability of our platform.


In essence, Lahavim views information as a valuable resource that empowers us to deliver exceptional service tailored to the unique needs of each user. Through responsible data collection and processing, we strive to uphold the trust and confidence our users place in us while fostering a user-centric environment focused on continuous improvement and innovation.

Storage Of Personal Data

At Lahavim, safeguarding your personal information is paramount, and we employ robust measures to ensure the secure storage and responsible handling of your data. Our commitment to protecting your privacy extends to every facet of our operations, including the storage of personal data.


When you entrust us with your personal information through account registration, interactions on our platform or communication with our team, you can rest assured that we treat your data with the utmost care and respect. We adhere to stringent security protocols and industry best practices to maintain the confidentiality, integrity, and availability of your data at all times.


As part of our global operations, your data may be transferred and stored at destinations beyond the European Economic Area (EEA). While this may involve processing by staff outside the EEA, we ensure that your data receives the same level of protection as mandated by data protection laws and regulations. Our commitment to data security knows no boundaries, and we take every precaution to mitigate risks associated with international data transfers.


In addition to implementing robust technical and organisational measures, Lahavim remains vigilant in monitoring and safeguarding your data against unauthorised access, disclosure, alteration, or destruction. We employ advanced encryption technologies, access controls, and intrusion detection systems to fortify our data storage infrastructure and prevent unauthorised breaches.


Despite our best efforts to bolster data security, we acknowledge the inherent risks of transmitting information over the internet. While we employ stringent security measures to protect your data during transmission, we cannot guarantee absolute security. However, rest assured that in the event of any unauthorised access or breach, Lahavim will promptly investigate the incident and take appropriate remedial actions in compliance with applicable laws and regulations.


Furthermore, Lahavim adheres to strict data retention policies, ensuring that we retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. We continuously review our data retention practices to ensure compliance with evolving legal requirements and industry standards while minimising unnecessary data retention.


In conclusion, Lahavim remains steadfast in its commitment to maintaining the highest data security and privacy standards. By entrusting us with your personal information, you can be confident that we prioritise your privacy, adhere to stringent security measures, and continuously strive to enhance data protection practices to safeguard your trust and confidence in our services.

Access To Your Information

At Lahavim, we firmly believe in transparency and accountability when handling your personal information. As part of our commitment to safeguarding your privacy, we provide you with comprehensive access to your information, empowering you to exercise greater control over your data.


Upon request, you have the right to obtain a copy of the personal information we hold about you. This includes details such as your name, contact information, and other data you provided. We understand the importance of timely access to your information and strive to promptly fulfil all valid requests, typically within one month of receiving your request.


In addition to accessing your information, you have the right to rectify any inaccuracies or update any outdated information we hold about you. If you discover any discrepancies or changes in your data, simply contact us, and we will promptly address your concerns and update our records accordingly. We are committed to ensuring the accuracy and completeness of your personal information to enhance the quality of our services and communications with you.


To request access to or rectify your personal information, simply submit a formal request to our dedicated privacy team at [email protected]. Please provide sufficient details to help us locate your information and verify your identity to prevent unauthorised access or modifications to your data.


If you have opted out of receiving marketing communications from us, we will ensure that your preferences are honoured and that you no longer receive promotional material about Lahavim. Your satisfaction and peace of mind are paramount to us, and we take all necessary steps to respect your preferences and privacy choices.


Furthermore, Lahavim remains committed to transparency and accountability in our data processing activities. We maintain detailed records of all requests for access or rectification of personal information, including the actions taken to fulfil these requests. Maintaining thorough documentation and adhering to strict procedures ensures compliance with data protection regulations and demonstrates our commitment to protecting your privacy rights.

In conclusion, Lahavim is dedicated to empowering you with greater control over your personal information. Through transparent access and rectification processes, we uphold our commitment to data privacy and accountability, ensuring you can trust us to handle your information carefully and honestly. We are here to support you every step of the way, providing prompt and responsive assistance to address any questions or concerns you may have regarding your data.

Information Sharing And Disclosure

Lahavim does not sell your personally identifiable information to third parties. We may share your information under specific circumstances, such as with your consent, to provide requested services, to comply with legal obligations, or to protect against unauthorised use of our website. Your information may be transferred or stored in various countries or jurisdictions as necessary to provide our services.


To ensure quality service, we may monitor and record communications with you. We advise against emailing personal information except for your name and username.

Governing Law

The laws of the United Kingdom govern this Privacy Policy. Any disputes arising under or related to this Policy will be subject to the exclusive jurisdiction of the United Kingdom courts.


By using Lahavim’s services, you accept this Privacy Policy. If you disagree with this Policy, please refrain from using our website or services. Continued use of our website after any changes to this Policy indicates your acceptance of those changes.

Information Collection

When you register an account, request information, or contact us, we collect personally identifiable information from you. This includes your name, address, contact details, and payment information. When you use our services, we also collect technical information, such as browser details and IP address.

Marketing

We may process your data for marketing purposes and share it with third-party partners to market Lahavim’s Services. You can opt out of receiving marketing material anytime by clicking the provided link or contacting us at [email protected].

Contacts

For any inquiries or assistance, users can contact Lahavim through the following channels:

At Lahavim, we prioritise open communication and accessibility to address any questions, concerns, or inquiries you may have regarding our privacy practices or the handling of your personal information. Our commitment to transparency extends to providing multiple channels through which you can reach out to us and receive timely assistance from our dedicated privacy team.